Faqs

Choose Gocar Chania Rental because they strive to provide you with the best service. They offer a reliable car and facilitate the rental process for their customers without any tricks or hidden agendas. They operate 24/7 to serve tourists. Whenever you call, we will be ready to assist you, for example, in case of a car breakdown, a flat tire, a lost key, or if the key fell into water and you have trouble starting the car. You can contact us anytime, 24 hours a day. The company also assists with any traffic violations you may encounter with the police, such as translation services. We help customers with anything else they need.

Regarding payment, you can reserve the car through the website. When you arrive at our office, we will finalize the contract, you will receive the car keys, and everything will be in order. You can then pay in cash, by bank card, or via bank transfer. We accept all types of bank cards

1.  1. The price includes:

2.  24% tax included in the price

3.  Second and third drivers

4.  Free child seats at no extra charge

5. Free unlimited mileage at no extra charge

6. Full insurance covering: glass, tires, in case of collision, theft, fire, engine failure, and 24-hour assistance upon request

All customers aged 20 and over must hold a Driving license requirements are category B and above. All customers are permitted to rent a car from our company with a European or international driving license. All EU countries are permitted to rent a car with a standard driving license, as are the USA, Australia, and Canada.

You can book through the website www.gocarchaniarental.com

1. You must choose the day, time, and location where you want to pick up the car. For example, Chania Airport, Heraklion Airport, Souda Port, or the Chania office...

Then, choose the car you want and click on "Book." A page will appear for you to fill in your information. Enter all the required details and click "Book." When you book, you will receive a notification that the booking is being processed. After that, you will wait until you receive confirmation of the booking via email, the website, and WhatsApp. You can also check your email on SPM; sometimes the confirmation arrives there. If you see that you have not received confirmation and it is delayed for more than a24h you Please contact us by phone or WhatsApp 24/7

2.The price you receive when booking is the final price you will pay upon arrival and picking up the car. There are no additional or hidden fees.

3.If you're booking by phone, you can contact us via phone or WhatsApp 24/7 and we'll book for you over the phone, no problem.